Please read these terms and conditions carefully as they will help you make informed decisions about sharing your personal information with us. Although these terms and conditions apply only to information collected through the Website, they are consistent with our policies and practices regarding the personal information we receive.

1. What information do we collect?

Personally Identifiable Information (¨PI¨) that we receive, among others, through the contact, subscription, registration or other forms that are on the website.

The PII includes identification information, contact information and technical information, among other data:

• Names and surnames
• Email
• Social media account
• Phone numbers
• Identity document or passport
• City and country of residence
• Anonymous data related to the user’s behavior during the visit to the website, whether through cookies, pixels or similar technologies. Among others, we could compile the time of the visit and the contents visited.

• Anonymous data related to the access tools and your interaction with the website, such as IP address, browser and device characteristics, language preferences or reference URL and other technical information.

2. How do we use this information?

The data described in the previous point is used for the purposes of carrying out our activities, for example, to make reservations on your behalf. The anonymous part of the data is used as a reference to optimize the relevance of the content and to improve our marketing, advertisements and more.

• The data described in the previous point is used for the purposes of carrying out our tourist activities, such as, for example, to make reservations on your behalf related to the requested tour. The anonymous part of the data is used as a reference to optimize the relevance of the content and to improve our marketing, offer announcements and more.
• PII is used to contact users in response to requests they have submitted to us.
• The PII and anonymous data is used to identify if the contents are pertinent and relevant according to your interests, as well as to identify improvements in our communication channels in terms of user experience and design.
• The communications that we use with this data are mainly media, emails, postal messages, telephone calls, text messages or whatsapp and dissemination of advertisements on digital platforms.

3. Will your information be shared with anyone?

Pacsemama will not sell, distribute, or lease this information to third parties, except as with these terms and conditions. For the management of the information collected, we have services and providers whose privacy policies include clauses that do not allow data to be shared with third parties.

Reports or summaries can be generated and shared based on the data collected, among others, the most visited pages or the number of people registered for an event. Being summaries, these reports cannot be used to track down a particular person.

We may disclose personally identifiable information or other information collected through the Website in response to legal process or when we believe an applicable law requires it, for example, in response to a court order, subpoena, or law enforcement agency request. an applicable standard.